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No, it is not possible to order (spare) parts of a product. I problems consult your pet store where you bought the product. They will provide a solution and pass it on to us.
We’re sorry to hear there was an issue with your delivery! Please reach out to our customer service team within 7 days of receiving your order or your personal representative. Send an email to info@51degreesnorth.be with your order number, a brief description of the issue, and, if possible, photos of the damaged product or missing parts. Our team will review the details and work with you to resolve the problem promptly, whether through a replacement or another solution. Your satisfaction is important to us, and we’re here to help!
We value your feedback and want to ensure you have the best experience with our products! If you’d like to report a problem or share feedback, please contact our customer service team at info@51degreesnorth.be or contact you personal representative. Include details about the product, a description of the issue or your feedback, and, if relevant, any supporting photos. Your input helps us improve our products and services, and we appreciate you taking the time to reach out.
If you have any questions about our products, we’re here to help! Please feel free to reach out to our customer service team at info@51degreesnorth.be or through our contact page. Provide the product name or description along with your question, and we’ll get back to you with the information you need. We want to make sure you feel confident in choosing the best products for your pet.
Thank you for your interest in our products! While we don’t sell directly to individuals, you can purchase our items through our network of distributors, including pet stores, garden centers, and shops with pet departments.
Looking for a particular item? We don’t have access to our distributors’ current stock levels.
To check availability, we recommend visiting or contacting your nearest pet store or related shop.
You can also print out the product details from our website to assist them.
If the product is unavailable, the store can either order it from us or offer a similar item from our range.
51 Degrees North products are sold through a network of distributors and retailers rather than directly to consumers. As a result, we don’t display product prices on our website. To find pricing or purchase our products, please reach out to one of our authorized distributors or visit a retailer that carries our brand. If you need help locating a distributor or retailer, feel free to contact us through our contact page, and we’ll be happy to assist!
Prices and current promotions are available to registered resellers in our customer portal. As we sell through distributors and retailers, prices are not shown on this website.
Contact your personal representative or info@51degreesnorth.be for more information.
Yes. You can download our latest catalogues directly on the collection pages of this website, and via the footer of the home page after submitting your business details.
Resellers can also request catalogues from their personal representative or via info@51degreesnorth.be.
As a reseller, you can order 51 Degrees North products online via our customer portal, where you see the current offer and stock at a glance.
Don't have a login yet? Request one at info@51degreesnorth.be with your name, your shop's name and address, and your VAT number. You can also place orders through your personal representative.
