No, it is not possible to order (spare) parts of a product. I problems consult your pet store where you bought the product. They will provide a solution and pass it on to us.
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Thank you for your interest in our products! While we don’t sell directly to individuals, you can purchase our items through our network of distributors, including pet stores, garden centers, and shops with pet departments.
Looking for a particular item? We don’t have access to our distributors’ current stock levels.
To check availability, we recommend visiting or contacting your nearest pet store or related shop. You can also print out the product details from our website to assist them.
If the product is unavailable, the store can either order it from us or offer a similar item from our range.
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